|
|
Double Choco Latte |
|
|
0.9.4.2 |
|
|
Mdean |
|
|
Free(GPL) |
|
|
windows, unix, linux, BSD |
|
|
PHP / Customer Support |
|
|
Click to Visit |
|
|
Click to Download |
|
|
10 |
|
The Double Choco Latte is a customer support system which comes with many features and concepts. Some of the features include work orders for tracking history of requests, project tasks; call tickets for contacting clients and self-timing, Projects include hierarchical support; and statistics provide an overall status of all projects. Other features include time cards, client based account tracking, tracks bugs based on severity, priority and status; email notification can be sent for open, close or change status, able to watch specific work order etc., An online demo is available in the website.
|