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Helpdesk - Related Programs at ProgramsDB.com |
21)
Mercury Mailroom 1.1
Speed up answering emails by storing your best answers in a searchable database. Press a single key to switch back to your email program and paste that answer into the email you are writing. Attach files and use templates to customize each time.
22)
DNA Helpdesk 2
Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests
23)
Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
24)
Remote Helpdesk 6.8
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.
25)
LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
26)
ScreenTalker 1.0
ScreenTalker Live Chat, Live Support, Live Help, Customer Service Software. Download our free Lite Version now! Live Chat for live help and live support. Sales and customer service chats.
27)
MetaLAN 1.8
Windows systems management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting (Hardware/Software)
-Search & modify registies
28)
Anyplace Control 2.12
Anyplace Control is a remote control program that can display a screen of another computer (via Internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely, to transfer data between PCs.
29)
ieSupportManager 1.50
Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
30)
AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network
31)
Computer Admin Pro Mac 3.72
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
32)
ENT Server (Desktop Edition) 1.4.15
Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users
33)
Netman Enterprise Trial 3.5
Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and software asset management.
34)
SupportWizard 6
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention
35)
Atelier Web Remote Commander 6.0
Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation.
36)
Instant Housecall Remote Support 4.4
View and control remote PCs through firewalls in seconds. Securely access attended and unattended remote PCs without pre-installed software. Reboot into safe mode, auto-reconnect, track session history, Vista/UAC and more.
37)
VueChat Customer Service 1.5
VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
38)
Polar Help Desk Free 4.1
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
39)
VueChat Express 1.4
VueChat Express installs a web based Customer Service / Online Help Desk solution on your website in a few minutes. The Customer Service solution is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
40)
iTrack Workgroup 2.1
iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT.
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